The opportunity
What if you could align Procurement, HR and your operational buyers' needs?
Procurement
When it comes to tailspend services, Procurement doesn’t always have the capacity and control to oversee every buying decision in the business.
HR
When it comes to services, rather than resource, HR often lack the time, knowledge & processes to make sure buyers are using the best fit route to 'get things done, fast', whether it's resource or services.
Operations
Across (often urgent) project purchasing, operational buyers lack the time, interest and expertise to manage well controlled procurement processes.
More often than not, they’ll resist additional controls imposed upon them, seeing them as blockers and time drains to ‘getting things done, fast’.
What if...
...you could align Procurement & HR's need for central control, compliance & management with operations' need for speed & specialism of supply?
...you could balance what’s best for the buyer with what’s best for the business?
If this was the case, the opportunity is vast!
Visibility
You'd connect the dots across your business and supply chain, enabling every team to have better visibility of budgets and suppliers for improved risk , cost, process and performance management.
Savings
You'd realise significant savings by gaining visibility of your largest uncontrolled spend area, supporting better buying decisions, driving competitive procurement processes and reducing supplier disagreements & out of scope spend.
Efficiencies
You'd save operations time by enabling faster, simpler buying processes.
Back office teams would avoid back-tracking over business buying decisions when the invoice lands or a supplier dispute arises.
Outcomes
You'd drive better outcomes from suppliers through clearer SoWs and improved milestone management.
Value
You'd benefit from increased supplier engagement and the ability to foster strategic supplier relationships through better visibility of overall business buying activities.
Can temporary workforce programmes solve the problem?
Many businesses have already begun turn to their temporary resource managed service providers (MSPs) to step in to solve their services procurement problems. But, as resourcing specialists, few go further than auditing the business' services spend, reclassifying some as 'hidden headcount' to bring under the MSP and perhaps offering the means to track the 'consultancy resources' engaged under SoWs via their recruitment technology.
Whilst these steps help in the short term, they miss the expert management and full functionality to guide informed buying decisions, empower fair & fast supplier selection and facilitate supply chain management across every milestone. This is where a dedicated Services Procurement Outsourcing (SPO) programme, running alongside your MSP, steps in.
