Making the opportunity reality!
How Services Procurement Outsourcing helps...
Services Procurement Outsourcing (SPO) programmes balance the needs of central Procurement & HR communities with localised operational buyers, enabling your business buyers to continue to 'get things done fast', but compliantly and cost effectively.
We combine cutting edge technology with SPO specialists, delivering the process and personal support your buying communities need to empower every buying decision and optimise every service outcome.
Bringing together your temporary workforce management programme (MSP) and Services Procurement Outsourcing (SPO), we provide one holistic view of all off-payroll resource and services, bringing centralised control, cost management, compliance & consultative support to empower your hiring and buying communities.
We manage your services procurement in four simple steps...
1. Decide
Empowered decision making.
Through a few key questions, tailored to your business' priorities, buying styles and risk profile, our requirements triage tool and expert advice empowers buyer decision-making around the best-fit route to 'get things done, fast' - whether permanent headcount, temporary workers or outsourced services.
Your SPO service is integrated into your temporary workforce programme, enabling us to deliver both your services and temporary resource provision through a central team and specialised technologies within a single tech ecosystem. This brings all the benefits of an MSP to your services procurement and reduces the 'grey area' between contract resource and outsourced supply.
2. Draft
Expert Statement of Work (SoW) design.
We combine AI functionality with in-person expert support to help your buyers easily articulate accurate & reliable Statements of Work to underpin procurement (and outcome) success!
From even basic buyer requirements, we'll generate specific milestones, timeframes, KPIs and deliverables to inform supplier selection & management.
We'll build your library of SoWs to spot patterns in recurring buying and continually refine your SoWs to best support supplier success.
3. Buy
Prompt purchasing, managed for you.
Using your established supply chain, we can faciliate both direct awards and 'quick quote' competitive RFx processes to reduce prices, improve outcomes and faciliate fair & transparent buying decisions.
Our team chase suppliers and review responses to make purchasing recommendations to your operational buyers, helping them make informed purchasing decisions without impacting urgent timescales.
We build a bespoke supplier directory covering your complete supply chain, showing previous project delivery, performance and satisfaction surveys to empower informed buyer decision-making.
4. Manage
Milestone management & supplier success.
We'll track supplier performance against agreed milestones, saving you time and increasing project success rates.
Using automatic reminders and feedback mechanisms, we monitor risk of non-delivery, delays or scope change and track buyer & supplier satisfaction.
As we gain supply chain visibility, we can facilitate due diligence and audits for complete compliance. We'll deliver the data to enable continuous supply chain improvement, helping spot emerging gaps in your supply chain capability ahead of time, embed your social value strategy and leverage greater value for money.
The benefits
Every feature of our end-to-end services procurement solution helps realise the significant opportunities available by taking control of your services tailspend.
Visibility
- Total visibility of all non-category buying, suppliers & spend through a single system.
- See every emerging business need, buying decision and supplier relationship
Savings
- Guided selection of the best-fit route to 'get things done, fast'.
- Comeptitive supplier pricing through 'quick quote' assessment processes.
- Improved supplier outcomes & performance tracking reduces out-of-scope spend, delays and disagreements.
Efficiencies
- Speedy SoW writing support.
- SoW template libraries for faster future purchasing.
- Simple supplier selection through your own developing directory.
- Data flows into resourcing, finance & project management systems.
Outcomes
- Clearer, simpler SoWs underpin ultimate supplier success!
- Automated milestone check-ins pre-empt performance issues.
- Buyer & supplier surveys monitor experiences.
Value
- Total purchasing, spend & supplier performance reporting empowers procurement strategies to create long term value.
- Increase value for money by monitoring supplier spend to drive increasingly close partnerships.
- Embed social value strategies into your supplier selection & performance monitoring processes.
