Our dedicated Legal & Co Sec and Group Compliance teams are focused on ensuring that we deliver our business within all the legal and regulatory parameters relevant to us, as well as contractual and industry requirements. We expect to always achieve high standards, in line with our Mission to deliver a service that is trusted by our customers, colleagues and suppliers.

Furthermore, one of our values outlines that we ‘do the right thing, even when no-one is watching’. To achieve this, we engage experts in their field who are trained and qualified in areas necessary for our business. We are resourced to provide an excellent service to our colleagues. We offer opportunities for development and manage performance productively through our performance management programme. We work closely with the business so we understand what is needed, and support our business, managers and leaders to do it in the right way.

We also drive these high standards across the third parties we work with. We recognise that, as an organisation, we need to communicate clear expectations to our supply chain and ensure we have a strong level of trust from them required for successful execution. Alongside this comes a considerable focus on ensuring we remain effective in our operations and are able to drive process efficiencies that benefit us all. As a critical element of this, we welcome feedback from all parties that we work with and offer clear and transparent lines of communication.