Driving social value across our communities
We are committed to the wellbeing and development of our colleagues. This is supported by the provision of an engaging, diverse and inclusive environment, where equity practices are promoted throughout the colleague lifecycle.
Through our partnerships, our influence on wellbeing and equity extends beyond our colleagues to encompass those within our broader communities.
Our social strategy is brought to life across three pillars:
Goals
Our priority target to help us create equitable & inclusive workplaces for our colleagues & customers is:
Achieve gender equity in manger and leadership roles by 40% by 2024 and 50% by 2026.
FY23 Highlights
- Definition of ED&I strategy
- Created 3 ED&I ERG’s highlighting our ED&I, Limitless (Female identifying) and LGBTQIA+ colleagues
- Became members of Inclusive Employers
- Internal & external education & awareness programme
- Collection & analysis of diversity data
- Inclusive consultancy training for leadership & recruitment practices
FY24 Next steps
- Inclusion matters, as a business we aspire to ED&I being embedded in everything we do. In addition to reviewing our family focussed policies over the coming months we have committed to two major shift changes within our organisation
- Continued Inclusive Leadership development
- Continued Inclusive Recruitment
- We are also committed to raising awareness to underrepresented groups within the organisation, drive impactful change and educate our colleagues
- Set targets for underrepresented groups proximity to power across the organisation
Goals
Our priority target to help us promote the health, wellbeing & development of our colleagues is:
To introduce early recognition of the need for health & wellbeing support, access to internal & external assistance.
FY23 Highlights
- Trained additional Mental Health First Aiders, taking total to 16
- Placed on the Staffing Industry Analysts ‘Best Staffing Firms to Work For’ 2022 list based on employee feedback
- Raised company-wide employee engagement score from 7.6 to 8.0
- 6,765 total training & coaching hours, including 388 hours exec coaching, 235 hours management & leadership training & 3 external guest speakers
- 360 review programme for Sales Managers, informing FY24 training programme
- Re-designed trainee sales academy into Onboarding for Success programme
FY24 Next steps
- Our current offering is significant; spanning the areas of mental, physical, financial and social wellbeing. Over FY24 we want to focus on how we can better embed our offering within the business to improve accessibility and take-up
- We also want to continue the focus on enhancing our mental health provision, specifically upskilling our management community in mental health awareness; enabling them to recognise the early signs of mental ill-health, initiate conversations and signpost our offering